Last updated: January 15, 2025

Information We Collect

TapTempo Insights collects information to provide better services to our users and clients. We collect information in the following ways:

Information You Provide

When you register for our gamer panels, request demos, or contact us, we may collect personal information such as your name, email address, phone number, gaming preferences, and demographic information.

Automatically Collected Information

We collect information about your device, browser, and how you interact with our website through cookies and similar technologies. This includes IP addresses, browser type, operating system, and usage patterns.

Gaming Telemetry Data

For panel participants who opt-in, we collect anonymized gaming behavior data including play sessions, game preferences, and engagement metrics. All data is processed to remove personally identifiable information.

How We Use Your Information

We use the information we collect for the following purposes:

• Providing and improving our research and analytics services
• Communicating with you about our services and updates
• Conducting market research and analysis
• Personalizing your experience on our platform
• Ensuring the security and integrity of our services

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

With Your Consent

We will share personal information when we have your explicit consent to do so.

For Business Purposes

We may share aggregated, anonymized data with our clients for research and analytics purposes. This data cannot be used to identify individual users.

Legal Requirements

We may disclose information if required by law or in response to valid legal processes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Gaming telemetry data is anonymized and may be retained for research purposes.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.

Third-Party Services

Our website may contain links to third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Information

If you have questions about this privacy policy or our data practices, please contact us:

• Email: privacy@taptempo-insights.com
• Phone: +551138146167
• Address: Rua Natingui, 442 - Vila Madalena, São Paulo - SP, 05443-000, Brazil